FAQs

1. Is this the official Nova Hair brand?

Yes, we are the official creators and trademark owners of Nova Hair®, registered under EU Trademark No. 019200472.
All products sold on our official website are authentic and exclusively formulated by us.
We do not authorize third-party resellers or imitation products within the EU

2. What makes Nova Hair different from other brands?

Nova Hair combines natural, plant-based ingredients with proven results, all designed for use at home.
No harsh chemicals, no overpriced salon visits, just simple, effective solutions that restore confidence and healthy hair.

3. Are Nova Hair products safe to use?

Yes. All Nova Hair products are free from ammonia, parabens, silicones, and other harsh chemicals.
They’re dermatologically tested and safe for most hair types and scalp conditions.

4. Are Nova Hair products suitable for both men and women?

Yes! Every product is gender-neutral and formulated for real people with real hair concerns, whether that’s thinning, greying, or sensitive scalps.

5. How soon will I see results?

Results vary by product and consistency:

  • Dye Shampoo: Instant coverage from the first use.
  • Hair Fibers: Immediate visible volume after application.
  • Hair Growth Oil: Noticeable improvement in 4–8 weeks with consistent use

6. How often should I use the Dye Shampoo?

Use it whenever you want to refresh or cover your grey roots, typically once every 1–2 weeks, depending on your colour intensity preference.

7. Will the Dye Shampoo damage my hair?

No. It’s formulated with ginseng, black sesame, and fo-ti extracts that nourish while colouring.
It provides natural-looking coverage without dryness or chemical damage.

8. How long does the colour from the Dye Shampoo last?

Typically 1–2 weeks, depending on washing frequency and hair type.
The colour fades naturally without harsh lines or uneven tones.

9. Do the Keratin Hair Fibers really stay in place?

Yes, the fibers cling to your natural hair using a static charge, creating instant fullness that lasts all day.
For best hold, finish with the Nova Fiber Holding Spray.

10. Can the Hair Fibers be used on thinning areas or bald spots?

They work best on thinning or fine hair, where fibers can cling to existing strands.
For larger bald areas, we recommend combining with the Nova Hair Growth Oil for long-term improvement.

11. Will the Hair Fibers stain clothes or pillows?

No, when applied correctly and sealed with the holding spray, the fibers stay in place and don’t rub off easily.

12. How should I use the Hair Growth Oil?

Massage a few drops into your scalp 3–4 times per week.
Leave it on overnight or for at least one hour before washing for best absorption and results.

13. Can I use Nova Hair products together?

Absolutely, they’re designed to complement each other.
For example: use the Growth Oil to improve scalp health, the Dye Shampoo for natural colour, and the Fibers for instant volume.

14. Is Nova Hair cruelty-free and vegan?

Yes, all Nova Hair products are cruelty-free.
Most formulas are vegan; some contain keratin derived from natural proteins (not animal testing).

15. What if I don’t see the results I expected?

No worries, our Support Guarantee ensures you get personalized help first.
We’ll guide you on how to adjust your routine, and if you’re still not satisfied, you can request a refund through our 30-day Money Back Guarantee (with before & after photos). See our Money Back & Support Guarantee for the terms and conditions.

16. Where is Nova Hair available?

Nova Hair products are available exclusively online through our official store.
We offer fast, tracked shipping and discreet packaging for your privacy and convenience.